Coleman Douglas Pearls Ltd ("CDP") respect your concerns about privacy and follow strict procedures to protect customer information. We also ensure that your personal information is handled in a responsible manner.
At present Coleman Douglas Pearls gathers online customer information to enhance your online experience with us, to improve and maintain the content of our web site and for Coleman Douglas Pearls marketing and promotional purposes.
We collect information from you when you provide feedback to us or fill the contact form and when you purchase products from us online. We may use this information to advise you of changes to our web site, or to let you know about our newest products. We may also record which products you are interested in or enquire after, so as to improve our features and customer service on our web site.
We do not disclose information you provide to third parties (except as required by law, court order, or as requested by other government or law enforcement authorities or as may be required to deliver your purchases).
Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on Coleman Douglas Pearls systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
CDP will store a record of your transactions for a minimum of one year. Please note that for your security only a record of your transaction is kept at CDP or on the CDP web site, your credit card details will not be held at CDP or the CDP web site.
Postal addresses and telephone numbers are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site.
Addresses may also be used for periodic mailings from Coleman Douglas Pearls relating to events we are holding or new products and services. Cookies are used in our eShop, but only to keep track of the contents of your shopping cart once you have selected an item.
If you do not wish to receive an e-mail about our newest products, or you are concerned that the personal information maintained by Coleman Douglas Pearls is not correct please advise us by telephone on 44 (0) 20 7373 3369 or by e-mail at email@example.com