Services

Services we provide:

Gift wrapping

Every piece of pearl jewellery you purchase from ColemanDouglasPearls.com will arrive at your door beautifully gift wrapped. 
To include a gift card with a personal message please enter the detail at the checkout.

Gift wrapping

Coleman Douglas Pearls gift vouchers

We have two types of gift voucher presentation card gift vouchers redeemable in store and virtual gift vouchers exclusively redeemable on-line.

Coleman Douglas Pearls presentation Gift Vouchers

Are redeemable in store or by telephone are sold in £50.00, £100.00, £200.00, £250.00 £500.00 and £1250.00 cards. You can buy any multiple of these here. These cards are beautifully printed and will come with a unique code. The recipient will be able to redeem them using the code on the card. The gift voucher can be redeemed over multiple visits.

You can buy gift vouchers at Coleman Douglas Pearls either online, or by contacting us by telephone, email or at our shop.

Should you buy presentation Gift Vouchers at Coleman Douglas Pearls online these will be added to your shopping basket as a normal item. Your Gift Vouchers will be sent to you or the recipient of your gift in the post.
If you prefer to place an order for Gift Vouchers by phone please call 0207 373 3369 from within UK or +44 207 373 3369 for overseas orders. Our customer service team is available Monday to Saturday 10.30 am to 6.30 pm GMT.

If you prefer to email your Gift Voucher order, please contact one of our team members at order@pearls.co.uk.

Should you wish to purchase Gift Vouchers in person, we would be delighted to meet you at our shop located in London at: Coleman Douglas Pearls, 42 Beauchamp Place, London SW3 1NX.

Virtual Gift Vouchers

You will be able to purchase these virtual gift vouchers from your favourite pearl designer at our online store, these gift vouchers can be redeemed at our online store over multiple visits. We will send you a notification of the purchased voucher which can then be sent to the lucky recipient. They will be able to redeem them using the code on the site.

Express delivery for your jewellery if you live in Central London

Should you require your jewellery or the gift you wish to purchase on the same day your ordered it and are based in Central London we can Express Deliver your jewellery. In order to maximize speed please call on 020 7373 3369 during office hours. We will be happy to assist you, ensuring that you receive your desired pearls in time.

For details of our standard online order delivery times please refer to our Customer Care page. We aim to deliver your order within 3 working days of our order acknowledgement. It can however at very busy periods take up to 7 working days from receipt of your acknowledgement email. We will contact you if there is a delay or items are out of stock.

Assistance in choosing the ideal gift

We would be delighted to assist in helping you choose the perfect gift or if you prefer draw a shortlist of possible gifts for any occasion, do not hesitate to contact us should you be unable to find the ideal present from the shopping pages of our website. One of our team will be pleased to help you by phone on 0207 373 3369 if you are dialling from within the United Kingdom, or +44 207 373 3369 if you are dialling from outside the United Kingdom, alternatively you can email any of our team members at order@pearls.co.uk

To help us find the perfect item of pearl jewellery it would be helpful for us to know:

  • the eye colour and skin tone of the recipient
  • their approximate dress size
  • their age group
  • your preferred price range

If you are in London and would like to browse our pearl collections we would be happy to welcome you in our showroom at 42 Beauchamp Place, Knightsbridge, London, in the United Kingdom. In order for you to personally choose the perfect gift, you will be sure of receiving a warm welcome.

Gift list fulfilment

Feeling rushed off your feet with a list of gifts to cater for? Let us help you.
First you might want to look at the edited choice of pearls by occasion or dive into the pearl jewellery section, should you not find the ideal presents from the shopping pages of our website, do not hesitate to contact us. One of our Team members will be pleased to help you find all the perfect gifts or if you prefer draw a shortlist of possible gifts for you to choose from, you may do this by phone on 0207 373 3369 if you are dialling from within the United Kingdom, or +44 207 373 3369 if you are dialling from outside the United Kingdom, alternatively you can email any of our team members at order@pearls.co.uk
Should you wish to view our extensive range of pearl jewellery that is well made and beautifully finished, or choose from our pearl collection treasure trove in our showroom at 42 Beauchamp Place, Knightsbridge, in central London while sipping our exclusive Coleman Douglas Pearls Champagne we could preselect a few designs that fit your requirements beforehand to make the most of your time, Do not hesitate to call us giving us one hours’ notice and we will be delighted to assist in any way we can, we will also be delighted to gift wrap all the items for you.

Christmas gifts are extra special at Coleman Douglas Pearls. We would be delighted to help you find the perfect present for everyone on your Christmas shopping list from our comprehensive range of pearl jewellery gifts; in order to facilitate the choice, we have compiled an edited list of pearls by occasion as Christmas gifts and to make the experience extra special we can gift wrap each item with our distinct Christmas gift wrapping that will make the lucky recipients’ heart race.

You could also request that one of our Team members help advise you on the gifts you need in order to make the perfect choice, alternatively one of our team members could draw a shortlist of possible gifts for you to choose from. You may do this by phone on 0207 373 3369 if you are dialling from within the United Kingdom, or +44 207 373 3369 if you are dialling from outside the United Kingdom, alternatively you can email any of our team members at order@pearls.co.uk
Simply let us have a list of the lucky recipients, with age group, any known preferences and an approximate value required for each gift by email at order@pearls.co.uk We will get back to you with a shortlist of suggestions. Each present may be gift wrapped with our exclusive Christmas wrapping if you wish, please make sure you indicate this on your list.

Should you be in London for your Christmas shopping and wish to view the gifts that are available pop into our shop located at: Coleman Douglas Pearls, 42 Beauchamp Place, London SW3 1NX. We look forward to welcoming you in order to choose the perfect Christmas gifts or stocking fillers from pearl jewellery that is fresh to the eye, innovative and sometimes surprising but always attractive and wearable, well made and beautifully finished. Join us in a celebratory glass of Coleman Douglas Pearls Champagne or a delicious cappuccino, espresso, Fortnum & Mason speciality tea or hot chocolate you will assured a warm welcome and a special treat.
Alternatively, if you have a gift you would like to receive, then we can keep your details and your design choices in store for the purchaser of the gift to come and select from.

Bespoke jewellery service

Coleman Douglas Pearls offers a unique product, building upon the well-established traditions of pearl jewellery by adding contemporary vitality to them. We are delighted to offer a Design Book bespoke service for special orders, made with either cultured or natural pearls.  We hold a significant selection of South Sea, Tahitian and Akoya cultured pearls, alongside a concise Natural pearl selection to choose from, if we do not hold the required pearls for the design of your dreams we will then call more in from our trusted pearl sources to achieve the perfect pearl jewel, we warn you the experience can be addictive! 

These unique pieces are created especially for you and are made to measure by our head designer Christianne Douglas.  Depending on the item, its intricacy and the material content of the design, delivery may take up to 8 weeks as the materials for your bespoke design will be sourced for you, once these are found the design will be especially made. A 50% Deposit will be required as advance payment for this service before work can commence and full payment will be required before delivery. Once the production of a bespoke item has started it is not possible to change your mind or return it. 

Please go to the design book section in order to learn more about our bespoke service, here we outline the three main approaches:

Bespoke jewellery appointment:

A bespoke jewellery appointment with our head designer Chrissie Douglas to discuss your requirements and to set expectations, if we are able to we will show you the ingredients to be used alongside a few rough sketches. Once you agree the estimate and conclude payment formalities the creation of your dream jewellery will start we will need to have anything from one to three fittings to create your one of a kind design. 

Bespoke jewellery drawing

The desired item can be professionally rendered the ingredients will be sourced once you are satisfied with the concept we then proceed to the realization stage.

Natural pearl repair or redesign

We can also undertake to re-condition and re-design items of jewellery that hold particular sentimental value to you, in particular natural pearl jewellery. 

To take advantage of our bespoke pearl jewellery design service please contact us by email at cdp@pearls.co.uk  to make an appointment or call us at 020 7373 3369 from within the UK and +44 207373 3369 if calling from outside the United Kingdom.  

The designer’s time is charged at £150 per hour with a minimum charge of £100, all of which is redeemable against the cost of the designs being produced at the Coleman Douglas Pearls studio.

Customised Christmas gift buying service

We would be delighted to help you find the perfect present for everyone on your Christmas shopping list from our comprehensive range of pearl jewellery gifts; in order to facilitate the choice, we have compiled an edited list of pearls by occasion as Christmas gifts and to make the experience extra special we can gift wrap each item with our distinct Christmas gift wrapping that will make the lucky recipients’ heart race.

You could also request that one of our Team members help advise you on the gifts you need in order to make the perfect choice, alternatively one of our team members could draw a shortlist of possible gifts for you to choose from. You may do this by phone on 0207 373 3369 if you are dialling from within the United Kingdom, or +44 207 373 3369 if you are dialling from outside the United Kingdom, alternatively you can email any of our team members at order@pearls.co.uk

Simply let us have a list of the lucky recipients, with age group, any known preferences and an approximate value required for each gift by email at order@pearls.co.uk  We will get back to you with a shortlist of suggestions.  Each present may be gift wrapped with our exclusive Christmas wrapping if you wish, please make sure you indicate this on your list.

Should you be in London for your Christmas shopping  and wish to view the gifts that are available pop into our shop located at: Coleman Douglas Pearls, 42 Beauchamp Place, London SW3 1NX. We look forward to welcoming you in order to choose the perfect Christmas gifts or stocking fillers from pearl jewellery that is fresh to the eye, innovative and sometimes surprising but always attractive and wearable, well made and beautifully finished.  Join us in a celebratory glass of Coleman Douglas Pearls Champagne or a delicious cappuccino, espresso, Fortnum & Mason speciality tea or hot chocolate you will assured a warm welcome and a special treat.

Alternatively, if you have a gift you would like to receive, then we can keep your details and your design choices in store for the purchaser of the gift to come and select from.

Customised Bridal jewellery

Weddings are a marvellous time to celebrate and they can also be rather hectic so in order to help choose the perfect pearls for the Big Day, we have carefully selected a bridal collection and so that all those in the bridal party do not feel left out, we have compiled a wedding party list of suggestions.

We look forward to assisting you find the perfect accessories for your BIG day.

For the Bride

For the Mother of the Bride and Grooms Mother

For the Bridesmaids

For the Father of the Bride, Best Man and the Ushers

If you would like a member of our team to assist simply email us at order@pearls.co.uk with your requirements: Who the lucky recipients will be, the bridal party colour schemes, approximate ages of each person and an approximate value required per each gift. We will get back to you with our suggestions. All these gifts may be gift wrapped if you wish please make sure you indicate this on your list.

Should you wish to view the gifts that are available you might prefer to visit our shop located in London at: Coleman Douglas Pearls, 42 Beauchamp Place, London SW3 1NX, Great Britain. Coleman Douglas Pearls has a well-deserved reputation for the friendliest of welcomes and great coffee! We look forward to welcoming you. 

 


visit our flagship pearl shop in London:

42 Beauchamp Place, London, SW3 1NX  Monday – Saturday: 11 am – 7pm



Or visit one of our prestigious stockists.