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* Gift Vouchers
* Do you need your jewellery urgently?
* Assistance in choosing the ideal gift & Christmas list gift buying service
* Do you require a bespoke or special order made for you? or an item of jewellery to be re-designed?
* Customised Bridal Jewellery
* Restringing & pearl cleaning
* Gift Wrap
* Showroom Appointments
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Gift Vouchers
Coleman Douglas Pearls Gift Vouchers are sold in £50.00,
£100.00, £250.00 and £500.00 cards. You can buy any multiple of these here.
These cards are beautifully printed and will come with a unique code. The recipient will be able to redeem them using the code on the
site.
You can buy gift vouchers at Coleman Douglas Pearls either online, by
telephone, fax, email or at our shop.
Should you buy Gift Vouchers at Coleman Douglas Pearls online these will
be added to your shopping basket as a normal item. Your Gift Vouchers
will be sent to you or the recipient of your gift in the post.
If you prefer to place an order for Gift Vouchers by phone please call
0207 373 3369 from within UK or +44 207 373 3369 for overseas orders.
Our customer service team is available Monday to Saturday 10.30 am to 6.30 pm
GMT.
If you prefer to email your Gift Voucher order, please contact our
Customer Service team at order@pearls.co.uk.
Fax orders may be placed on 0207 835 2068 from within UK or +44 207 835
2068 for overseas orders.
Should you wish to purchase Gift Vouchers in person, we would be
delighted to meet you at our shop located in London at: Coleman Douglas
Pearls, 42 Beauchamp Place, London SW3 1NX.
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Do you need your jewellery urgently?
If you need your jewellery urgently for tonight (and are based in Central London) or require a special gift, please call on 020 7373 3369 during office hours. We will be happy to assist you, ensuring that you receive your desired pearls in time. For details on our standard online order delivery times, see our Customer Care page
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Assistance in choosing the ideal gift & Christmas list gift buying service
Should you
not find the ideal present from the shopping pages of our website, do not hesitate to contact us. One of
our Customer Care representatives will be pleased to help you by phone on
0207 373 3369 or email at order@pearls.co.uk
To help us find the right piece of jewellery it is useful for us to know: - the eye colour and skin tone of the recipient - their aproximate dress size - their age group - your preferred price range
Christmas
list gift buying service
We would be
delighted to help find the perfect gift for everyone on your Christmas
shopping list from our comprehensive range of gifts.
Simply let
us have a list of the lucky recipients, with age group, any known
preferences and an approximate value required for each gift by email at order@pearls.co.uk
or by fax 0207 835 2068 from within UK or +44 207 835 2068 for overseas
orders. We will get back to you with suggestions. All these gifts may be
gift wrapped if you wish, please make sure you indicate this on your
list. Should you wish to view the gifts that are available
you might wish to
visit our shop located in London at: Coleman Douglas Pearls, 42
Beauchamp Place, London SW3 1NX. We look forward to
welcoming you.
Alternatively, if you have a gift you would like
to receive, then we can keep your details and your design choices in store for the purchaser of the gift to come and choose
from.
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Do you require a bespoke or special order made for you? or an item of jewellery to be re-designed?
For bespoke
or special order items [i.e. those that are made to order] please call
020 7373 3369 from within the UK or +44 207 373 3369 for overseas
orders.
Special
orders are generally unique pieces made to measure and are created
especially for you by our designer Christianne Coleman Douglas.
Depending on the item, its intricacy and the material content of the
design, delivery may take up to 8 weeks as the materials for your
bespoke design will be sourced for you, following which the design will
be especially made. A 50% Deposit will be required as advance
payment for this service before work can commence and full payment will
be required before delivery. These items may not be returned.
We also offer a re-design service where we can update or refresh an existing piece of jewellery you have to your specifications.
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Customised Bridal Jewellery
We look forward to assisting you find the perfect accessories for your BIG day. For the Bride For the Mother of the Bride and Grooms Mother For the Bridesmaids For the Father of the Bride, Best Man and Ushers
Simply E-mail us at order@pearls.co.uk with your requirements: Who the lucky recipients will be, the bridal party colour schemes, approximate ages of each person and an approximate value required per each gift. You could also fax this information to 0207 835 2068 from within UK or +44 207 835 2068 for overseas orders. We will get back to you with our suggestions. All these gifts may be gift wrapped if you wish, please make sure you indicate this on your list. Should you wish to view the gifts that are available you might prefer to visit our shop located in London at: Coleman Douglas Pearls, 42 Beauchamp Place, London SW3 1NX, Great Britain. We look forward to welcoming you. To view our bridal collection, click hereTo view our suggestions for the wedding party, click here
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Restringing & pearl cleaning
We offer a restringing and cleaning service for your pearls at our Knightsbridge store by our in-house professionals. It is advisable to re-string an item of pearl jewellery as soon as the thread discolours, stretches or frays. The point of most stress in a necklace is between the clasp and the first pearl, where the gimp is situated. (Gimp is a metal coil used to protect the silk). Keep an eye out for any sign of discoloration; if the gimp becomes green it is a sure sign that the silk is rotting underneath. The estimated price will be given to you on seeing the necklace and will be confirmed with you before proceeding. As we restring the pearls, we can also give them a new lease of life by updating the clasp, restringing on a different colour silk to enhance certain colours in the pearl, match and replace damaged pearls within your strand, or alter the design of the pearls to your specification to create a different "look". If you have a Coleman Douglas design that has been damaged or needs restringing, bring it to the store with your original invoice. Our designs are guarenteed for a period of 1 year after purchase and will be restrung free of charge within this period as long as the design has not been mistreated. Pearl cleaningIf your pearls have become dull or dirty then we can give them a personal spa treatment at our Knightsbridge store. If you would like to have your pearls restrung or cleaned but cannot get to our Knightsbridge store, we are happy to receive your pearls by Special Delivery post. Please call ahead on 020 7373 3369 so we know to expect the delivery. For more information on pearl care, read our Taking Care of Pearls section
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Gift Wrap
We offer a gift wrap service free of charge for purchases made in person in our Knightsbridge store. For online orders, an additional £5 will be added to your order if you select this option during the checkout process.
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Showroom Appointments
Appointments can be made at our Knightsbridge showroom with designer Christianne Coleman Douglas, or with one of our pearl specialists, giving you the opportunity to choose the right pearls at your leisure or to discuss your unique design requirements in the comfort of our personal shopping environment. Our dedication to the highest customer service and our personal approach means that our clients enjoy returning to us. To book an appointment, call us on 020 7373 3369. Alternatively email enquiries@pearls.co.uk We also offer a personal service to all customers who come into our showroom, so if you are passing by please do drop in for a coffee. We would love to see you. Coleman Douglas Pearls showroom 42 Beauchamp Place, London, SW3 1NX The showroom is also the perfect environment for our popular pearl talks given by Christianne about the
quality, beauty and history of pearls. You will learn a great deal about the many different types of pearls
there are, how they are formed, how to choose them to suit you and how
to look after them to preserve your investment. For dates of our next pearl talks, visit the news and events pages. To discuss requrements for a pearl talk event for your colleagues, call us on 0207 7373 3369 to discuss availability.
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COLEMAN DOUGLAS PEARLS - ALL DESIGNS REMAIN THE PROPERTY OF COLEMAN DOUGLAS PEARLS AND ARE PROTECTED BY COPYRIGHT AND DESIGN RIGHT. COLEMAN DOUGLAS PEARLS LTD. REGISTERED IN ENGLAND AND WALES ©
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